Privacy Policy – Muhammad Enterprise Rwanda Ltd
Effective Date: 1st January 2025
Muhammad Enterprise Rwanda Ltd (“we,” “our,” or “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard the personal information of visitors, clients, and customers interacting with our website, products, and services.
1. Information We Collect
We may collect the following types of personal information:
- Contact Information: Name, email address, phone number, and physical address.
- Business Information: Company details, project requirements, and quotations.
- Website Usage Information: IP addresses, browser type, pages visited, and time spent on pages.
- Uploaded Files: Photos, measurements, or documents provided for quotations or custom orders.
All information is collected only when voluntarily provided by you via forms, WhatsApp, or other communication channels.
2. How We Use Your Information
Your personal information is used for the following purposes:
- To provide and manage quotations, custom orders, and project services.
- To communicate with you via email, WhatsApp, or phone regarding your requests.
- To improve our products, services, and website experience.
- To comply with legal and regulatory requirements.
We do not sell, trade, or rent your personal information to third parties.
3. Data Sharing and Disclosure
We may share your personal information under the following circumstances:
- With our internal teams (designers, sales, project managers) to complete your orders.
- With service providers assisting with website operations, customer management, or delivery.
- When required by law, legal proceedings, or government authorities.
All third parties are obligated to protect your information in accordance with this Privacy Policy.
4. Data Security
We implement industry-standard measures to protect your information against unauthorized access, loss, or misuse. These measures include encryption, secure servers, and access controls.
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.
5. Your Rights
You have the right to:
- Access the personal information we hold about you.
- Request correction or deletion of your personal information.
- Opt-out of marketing communications.
To exercise these rights, please contact us at:
Email: muhammadenterpriserwanda@gmail.com
Phone / WhatsApp: +250 795 605 062
6. Cookies and Tracking
Our website may use cookies and tracking technologies to improve user experience, analyze website traffic, and optimize services. You may disable cookies through your browser settings; however, some features of our website may not function properly without cookies.
7. Children’s Privacy
Our services are not directed to children under the age of 18, and we do not knowingly collect personal information from minors.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically.
9. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us:
Muhammad Enterprise Rwanda Ltd
Email: muhammadenterpriserwanda@gmail.com
Phone / WhatsApp: +250 795 605 062
Address: Kigali City, Rwanda